Delete Your Awlady Today Account

Delete Your Awlady Today Account Last Updated: October 14, 2026 At Awlady Today, we respect users' right to control their accounts and information. This page explains how you can request deletion of your Awlady Today account and what happens to information associated with your account after a deletion request is submitted. 1. What Does Account Deletion Mean? Account deletion means requesting the termination of your Awlady Today account and the deletion of personal information and other data associated with it, subject to applicable data deletion and retention procedures. Depending on how information is associated with your account, this may include: - Profile information. - Family information associated with your account. - Information about children managed through your account. - Timetables and lesson schedules. - Teacher, subject, and lesson-location information created by the user. - Account-related reminders. - Recorded financial and payment information. - Account preferences and settings. Some information may be shared with other authorized family members or may need to be retained for a limited period for legitimate legal, security, or operational purposes. Such information will be handled in accordance with our Privacy Policy and applicable legal requirements. 2. How to Request Account Deletion If you wish to delete your account, you can submit an account deletion request through the official support channel provided on this page. The request should include information that allows us to verify your ownership of the account. Email: info@awlady-today.2lnk.org Suggested subject: Awlady Today Account Deletion Request Please do not send your password or other confidential credentials as part of your deletion request. 3. Verifying Account Ownership To protect accounts against unauthorized deletion requests, we may need to verify that the person submitting the request is the account owner or an authorized person. We may request limited information for this purpose, such as the email address, phone number, account identifier, or another appropriate verification method available to us. We will not ask you to send your account password by email. 4. What Happens After You Submit a Request? After receiving and verifying a valid request, we will review information associated with the account and begin the deletion process in accordance with applicable procedures. We may contact you if additional information is required to process the request or clarify the scope of information to be deleted. 5. What Happens to Family Information? Awlady Today may allow multiple authorized users to be associated with the same family. Deleting one user's account therefore does not necessarily mean deleting the entire family or information belonging to other users. Where information is shared with other authorized family members, it may continue to be retained where necessary to provide services to them, while the deleted account's association with that information may be removed where appropriate and technically possible. A request to delete an entire family and its information may require additional verification depending on existing roles and relationships. 6. Children's Information We handle information relating to children with particular care. When an account is deleted, children's information associated with that account will be handled according to its relationship with the family and other authorized users. Where there is no longer a legitimate reason to retain such information and it is not associated with other authorized accounts, it will be handled in accordance with our applicable deletion procedures. 7. Financial Records The application may contain organizational records relating to lesson fees and payments recorded by users. Such information may be deleted with the account where there is no legitimate need to retain it. In some circumstances, certain records may need to be retained for a limited period to comply with legal obligations, resolve disputes, prevent fraud, or protect legal rights. 8. Information That May Not Be Deleted Immediately Some information may not be deleted immediately where temporary retention is necessary for: - Legal or regulatory requirements. - System security and prevention of fraud or misuse. - Resolution of an existing dispute. - Protection of legal rights. - Backup retention until the applicable backup cycle expires. When the reason for retention no longer applies, the information will be handled according to the applicable retention and deletion procedures. 9. Backups Some information may remain in backup systems for a limited period after being removed from active systems. Information retained in backups is not used for normal application operations and is subject to the applicable backup retention and deletion cycle. 10. Can a Deleted Account Be Restored? Once account deletion has been completed and finalized, it may not be possible to restore the account or deleted information. You should therefore make sure that you wish to permanently delete your account before confirming a final deletion request. If you only intend to stop using the application temporarily, you should not submit an account deletion request unless you actually want the account and associated information to be deleted. 11. Deleting Certain Data Without Deleting Your Account If you wish to request deletion of specific information without deleting your entire account, please review our Data Deletion page or contact us and specify the information you would like deleted. Whether a request can be fulfilled depends on the nature of the information, its relationship to the service, and any applicable retention requirements. 12. Privacy For more information about how information is collected, used, retained, and protected, please review the Awlady Today Privacy Policy. 13. Contact Us About Account Deletion To request account deletion or ask about an existing request, contact us through: Application: Awlady Today Email: info@awlady-today.2lnk.org Please use “Account Deletion Request” as the subject of your message to help us process your request.